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Refund Policy

Iptv express Refund Policy

Please read the following carefully, then send us a refund request by E-mail :

or by WhatsApp.

Requests for Refund must be clear and acceptable:

√ Before you buy, be sure to request a trial account. We have set up a trial account so that you can test it and if you are not satisfied, do not buy a long-term service.

√ If your internet speed is slow, you will not be able to see and use our iptv services and then request a refund.

√ The big Arrow team is always ready to respond 24 hours a day, seven days a week, and if you can’t set up the Arrow iptv service on the devices you have for any reason, it won’t include refunds. Please see and learn the necessary tutorials on setting up iptv.

√ If you made a mistake choosing the service and making the payment, you can send us an email to [email protected]; Then our support team will review it and accept and make the refund; Payment error; It means you want to buy a 3 months service and you chose and paid by mistake for one year or less.

√ If your account expires 3 days later, the refund request will not be accepted.